Frequently Asked Questions

Do You Ship Internationally?

We are glad to offer international shipping for our jewelry items, however, please note that we do not ship electronics items internationally. Delivery charges and shipping times for jewelry items will vary based on your location. If you have any questions or concerns about international shipping, please don't hesitate to reach out to our customer service team for assistance. We are always here to help you receive your purchases, no matter where you are located.

How Long Will It Take To Get My Package?

At our company, we understand that you want your purchase as soon as possible, and we work hard to make sure that happens. Generally, you can expect to receive your order within 3-4 working days after your purchase is confirmed. If you have any questions or concerns about the delivery of your package, please feel free to reach out to our customer service team for assistance. We are always here to help make sure you receive your package quickly and smoothly.

What Payment Methods Are Accepted?

Our accepted payment methods are JazzCash, bank transfer, and EasyPaisa.

How do I pay for my purchase?

We currently offer multiple payment options for your convenience. You can pay via JazzCash, bank transfer, or EasyPaisa after receiving a call for confirmation. Our team will shortly be adding direct payment options for an even more seamless shopping experience. If you have any further questions about payment, please feel free to reach out to us.

How do I place an Order?

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How Can I Cancel Or Change My Order?

If you need to cancel or change your order, you can do so within the same day that you placed the order. Simply give us a call at 0335-7568882, and our customer service team will assist you with cancelling or modifying your order as needed. Please note that once an order has been shipped, it can no longer be cancelled or changed. If you have any questions or concerns about your order, our team is always here to help.

Do I need an account to place an order?

Yes, in order to place an order on our website, you will need to have an account. The good news is that creating an account is extremely easy and only takes less than one minute. By creating an account, you can take advantage of a streamlined ordering process, as well as have access to order history and tracking information. Creating an account is also for your own safety and protection, as it helps us to keep your personal and payment information secure.

How Do I Track My Order?

You can easily track the status of your order by following the updates sent to your email. We will keep you informed about the progress of your order through email updates, so you can stay in the loop and know exactly when your package will arrive. If you have any questions or concerns about your order, please don't hesitate to reach out to us.

How Can I Return a Product?

At our company, we take customer satisfaction seriously and want to ensure that you are completely happy with your purchase. If you receive a product with a manufacturing fault or that stops working after purchase, it can be claimed through the company warranty. Unfortunately, once a product has been shipped, it cannot be refunded or returned. If you have any concerns or questions about our return policy, please feel free to reach out to us for assistance.